The email-borne attack locked the city ’ s servers and many of the daily business functions , officials said . ( TNS ) -- SPRING HILL , Tenn. — The city was the victim of a recent cyber-attack Attack.Ransom , which caused its computer system to lock with a ransom Attack.Ransom of $ 250,000 . Spring Hill was one of several other local government agencies who were victim to the attack Attack.Ransom , and city officials say they do not believe any citizen or customer account information was stolen Attack.Databreach or compromised Attack.Databreach . It did , however , temporarily halt any online credit or debit card payments . `` We received a ransomware attack Attack.Ransom Friday evening that ended up going in and locking our servers . It affected all of our departments , and we have been in recovery mode ever since [ Sunday ] , '' City Administrator Victor Lay said . `` We 've now been able to , at least minimally , conduct business , although the manual system of paper and pencil seems to work pretty well against those kinds of things . '' Lay added that the `` appropriate government authorities '' have been contacted about the incident , which will meet later this week to discuss an investigation into the incident . He said it was not a `` hack '' per se , but a virus created from a downloadable email attachment , locking the system using an encryption key . `` We 're working through it . Obviously , we chose not to pay the ransom Attack.Ransom . We 're working through the system and it 's going to take us a few days to get things all back to normal , but we 're getting there . ''